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Features
Everything Sofrexa does, explained simply
From the moment a guest sits down to the report on your phone at night — here is what Sofrexa does for every person in your restaurant, without the technical words.
Waiter app
Your waiters take orders at the table — on their own phones.
- Works on any smartphone over your restaurant's Wi-Fi — nothing to buy, nothing to install from a store.
- A colour-coded table map shows every table at a glance: free, occupied, bill requested, new QR order, food ready, waiting too long.
- One tap adds a dish. Hold it to choose options like “well done”, “no onions” or “sauce on the side”, and add a note.
- Best-sellers come first, and search finds any dish with two or three letters.
- Send with one button — food goes to the kitchen, drinks to the bar.
- When food is ready, a full-screen alert with sound and vibration until the waiter confirms.
- Move or merge tables, change the number of guests and print a pre-bill.
- Approve QR orders from guests at the waiter's own tables.
- Removing a dish that was already sent needs a reason and is recorded.
- Filter to “my tables” to see only your own section.
- Android & iPhone
- No app store
- Own language per waiter
Cashier & payments
Close bills fast, in any currency, without mistakes.
- All open tables and bills on one screen.
- Cash, card (with your own bank terminal), mixed payments or the customer's account.
- Lira as the main currency — accept pounds, dollars and euros at the rate you enter; change is calculated in lira.
- Split the bill per person or per item; discounts by amount or percentage.
- Takeaway orders at the counter.
- Phone delivery orders: find the customer by phone number, the address fills in, choose a courier, print the courier slip and settle with the courier later.
- Open and close shifts with an X report during the day and a Z report at the end.
- Cash drawer record: opening cash, money in and out with a reason and a receipt photo. Opening the drawer without a sale is logged.
- Always know how much cash should be in the drawer — for each currency.
- Loyalty points can be spent at payment: all, half or keep them.
- Receipts print straight to the printer — no print windows.
- TL · £ · $ · €
- X & Z reports
- Split bills
Kitchen & bar screen
The kitchen sees every order clearly — no lost paper tickets.
- Orders appear on the kitchen screen with a timer on every ticket.
- Late orders change colour, so nothing is forgotten in a busy service.
- A sound plays for every new order.
- Tap a dish to mark it done; tap “Ready” and the waiter is alerted on their phone.
- Tapped by mistake? Undo within 10 seconds.
- Separate views for the kitchen and the bar — or everything together.
- Chef's overview: open orders, average preparation time, late orders and plates waiting for a waiter.
- Allergy notes and extra orders stand out on screen and on printed tickets.
- Works on any screen with a browser: a touch all-in-one PC, a monitor or a TV — or a tablet or phone.
- Touch screen or TV
- Timers
- Sound alerts
QR table ordering
Guests order from their table — your staff stays in control.
- Every table has its own QR card. Guests scan it and the menu opens with their table number at the top.
- No app and no sign-up — the menu opens in the guest's language.
- Photos, prices, portions and allergens for every dish.
- Every QR order waits for the waiter's approval, so nobody can send orders from outside the restaurant with a photo of a QR card.
- Guests follow their order: sent, approved, preparing, served.
- “Call the waiter” and “Request the bill” buttons.
- Sold-out dishes can't be ordered — automatically.
- Printable QR cards for all tables in A6 or A5, in two styles. Already have QR cards on your tables? They can keep working.
- If the internet is down, ordering pauses by itself and the menu stays visible.
- No app needed
- 4 languages
- Waiter approval
Online ordering, delivery & takeaway
Your own delivery service — no commission to platforms.
- Customers order from your website: delivery or pick-up, as soon as possible or for a chosen time.
- Customers sign up with their mobile number, verified by SMS code — no fake orders.
- Saved addresses and order history for returning customers.
- The cashier accepts each order and sets the preparation time; the customer sees it live.
- Order tracking for the customer: received, accepted, ready, on the way, delivered.
- You decide the minimum order, delivery fee, ordering hours and whether you offer delivery, pick-up or both.
- Courier slip with the bill, address, phone, payment method and change needed.
- Payment on delivery: cash or card on the courier's terminal.
- Phone orders taken at the till follow the same steps, and courier settlement shows what each courier collected.
- 0% commission
- SMS verification
- Live tracking
Stock, recipes & costs
Know what you have, what you use and what every dish really costs.
- Stock items with units (kg, g, litre, piece), groups, storage places and minimum levels.
- Suppliers and purchase invoices with tax and payment method — including bank cheques with due dates.
- Multi-level recipes: dish → prepared ingredient (a sauce, a dough) → raw ingredient, with a waste percentage.
- Every sale deducts the ingredients automatically; cancelled dishes go back into stock.
- Record waste and returns.
- Stock counts on a phone, by storage place, with a shortage and surplus report.
- The real cost and profit of each dish, calculated from its recipe.
- Low-stock alerts and a shopping list you can share on WhatsApp.
- Stock movement report: opening, purchases, sales, waste, count, closing and value.
- Automatic deduction
- Cost per dish
- Stock count on phone
Customers, accounts & loyalty
Know your regulars — and give them reasons to come back.
- Customer profiles with phone numbers, addresses, tags and notes.
- Add a new customer at the till in seconds: just a name and a phone number.
- Full purchase history: every order, amount, payment and favourite dishes.
- Credit accounts (tabs): debt, payments, balance and printable monthly statements.
- Loyalty club: customers collect points with their phone number and spend them when paying.
- Tiers such as Bronze, Silver and Gold, each with its own discount and points rate — all editable.
- Tiers are recalculated every night from the last 12 months of spending — or set by hand.
- Personal discounts for special customers; the bigger discount always applies.
- A blacklist for problem customers, and export to Excel.
- Points & tiers
- Credit accounts
- Purchase history
Staff, shifts & payroll
Clear roles, fair pay and a record of who did what.
- Staff log in with a personal PIN — only on your restaurant's network.
- Ready roles — waiter, cashier, chef, storekeeper, manager — or create your own, and fine-tune permissions per person.
- Clock in and out; everyone sees their shift time, today's sales and estimated commission.
- Pay by monthly salary, daily or hourly wage, commission on sales, or a mix — with overtime and weekly days off.
- Advances and payments recorded, paid from the cash drawer or by bank transfer.
- Per-delivery pay for couriers.
- Staff performance: sales, number of bills, average bill, cancellations, discounts given and hours worked.
- Staff photos and profiles. People who leave are deactivated, but their history is kept.
- PIN login
- Custom roles
- Commission & wages
Reports, finance & your accountant
See how your restaurant is doing — from your phone.
- Manager dashboard on your phone: today, yesterday, last 7 days and this month, with alerts.
- End-of-day report from each shift's Z report — printed on the receipt printer or as a PDF.
- Sales by dish, category, waiter, hour and channel: table, QR, takeaway, phone delivery, online.
- Payments by method and currency, courier settlements and cash counts.
- Cancelled dishes: who, when, why and who approved.
- Expenses — rent, utilities, repairs, advertising and more — with receipt photos; repeating expenses entered once.
- Purchases and payroll flow into finance automatically, so nothing is counted twice.
- Profit and loss for any period, compared with the period before.
- One click for your accountant: Excel, CSV and PDF files in one package, sent by e-mail.
- Kitchen speed report.
- Mobile dashboard
- Profit & loss
- Excel · PDF · CSV
Printers & receipts
Every slip comes out of the right printer — by itself.
- Works with standard 80 mm thermal printers — network, USB or shared Windows printers.
- Kitchen tickets, bar tickets, pre-bills, receipts, courier slips and cancellation slips.
- Big, clear text on kitchen tickets; allergy notes and extra orders highlighted.
- Your logo, address, tax number and your own header and footer texts on receipts.
- No print windows — slips print automatically.
- 80 mm thermal
- Kitchen & bar
- Your logo
Security, backups & control
Your data is safe — and every action is accounted for.
- All data stays on a computer inside your restaurant — not on someone else's cloud.
- Automatic backup every night, copied to a second place: a USB drive, another disk, OneDrive or Google Drive — encrypted if you want.
- Back up now, download a backup or restore one from the manager panel.
- Activity log of every important action — logins, cancellations, discounts, price changes, opening the cash drawer — that cannot be edited or deleted.
- Secure (HTTPS) connections even inside your restaurant's network.
- PINs lock after wrong attempts; staff accounts are deactivated, never deleted.
- A few seconds to “undo” instead of endless “Are you sure?” questions — only money and deletions ask for a reason.
- Nightly backups
- Activity log
- Data stays with you
Small things, big difference
Details that make every shift easier
Four languages
Turkish, English, Russian and Persian — every staff member picks their own. Persian is shown right-to-left.
Four currencies
Lira, pound, dollar and euro, at the exchange rate you set each day.
Phones, tablets, computers
Every screen is designed for the phone first and works on tablets and computers too.
Sound & vibration
Alerts like “Table 5 — food is ready” reach the right person immediately.
Your brand everywhere
Your logo on the login screen, receipts and guest pages, with a discreet “powered by Sofrexa”.
Installs like an app
Add Sofrexa to the home screen of any phone or tablet and open it with one tap.
Questions
Frequently asked questions
Do waiters have to install an app?
No. Sofrexa opens in the phone's browser over your restaurant's Wi-Fi, and can be added to the home screen like an app. It works on Android phones and iPhones.
Can the kitchen use a TV instead of a computer?
Yes. The kitchen screen opens in any browser — a smart TV, a monitor connected to a small PC, or a touch all-in-one PC. A touch screen is the most comfortable for cooks.
Does Sofrexa connect to a card terminal?
Card payments are taken on your existing bank terminal and recorded in Sofrexa with one tap. You keep your current bank agreement.
Can I see my restaurant's reports when I'm not there?
The manager dashboard is designed for the phone. Reports can also be e-mailed to you and your accountant as Excel, CSV and PDF files.
What if we need a feature that's not on this list?
Tell us. Customization is part of every Sofrexa installation, and we develop new features when a restaurant needs them.
See Sofrexa in action
Book a free demo — we show you the system working with a real restaurant menu, answer every question and look at how it would fit your restaurant.


