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Customization
Sofrexa, set up around your restaurant
Every restaurant has its own menu, its own floor and its own way of working. Sofrexa isn't a box you have to squeeze into — we adapt it to you, and when you need something new, we build it.
What we tailor
Your restaurant, your rules
Here is what we set up for each restaurant — before your first day with Sofrexa.
Your brand
Your logo, name and colours on staff screens, receipts, the QR menu and your website. Guests see your restaurant, not ours.
Your floor plan
Your dining areas — garden, hall, terrace, smoking area — and every table, each with its own QR card. Already have QR cards? We keep them working.
Your menu
Your categories, options and extras, portion sizes and allergens, in the languages your guests speak.
Your kitchen & bar
Which dishes go to the kitchen and which to the bar, each with its own screen and printer.
Your team's roles
Who can give discounts, cancel dishes, open the cash drawer or see reports. Create your own roles.
Your payment rules
Currencies and exchange rates, tax rates per category, card payments and customer credit accounts.
Your loyalty program
Tier names, discounts, point value, minimum use and expiry — set to match your strategy.
Your promotions
Happy hours, weekday deals and channel-specific prices that switch on and off by themselves.
Your pay rules
Salary, daily or hourly wages, commission on sales, overtime — the way you pay your team.
Your delivery
Ordering hours, minimum order, delivery fee, delivery or pick-up — your service, your conditions.
Your reports
The reports you and your accountant need, in the format you want.
New features
Need something specific? We develop it and add it to your system.
BASILIC Cafe & RestaurantAlsancak, GirneA real example
How we set up Sofrexa for BASILIC
BASILIC in Alsancak serves Persian, Russian and European dishes to guests from all over the world. Here is what their Sofrexa looks like:
- Its own “Basil Garden” look on every staff screen, matching the restaurant.
- Three dining areas — garden, hall and smoking lounge — with the table QR cards they already had.
- A touch-screen all-in-one PC in the kitchen that opens the kitchen screen by itself when switched on.
- The menu managed from their website panel in four languages and read by Sofrexa automatically.
- Their full history moved over from their previous program.
How it works
From first visit to opening day
A clear process, with you involved at every step.
We listen
A visit to your restaurant: how orders flow, who does what, and what slows you down today.
We propose
A clear plan: package, customizations, hardware and dates.
We build & set up
We configure Sofrexa and your website, and develop anything new you need.
You try it
A trial period in real service. We adjust whatever needs adjusting.
We keep improving
After launch we keep adding what your restaurant needs.
Custom development
Something special? We build it.
Sofrexa is developed by our own team, so we are not limited to what is already there. Typical requests:
- A report in exactly the format your accountant asks for
- A special discount or pricing rule for your regulars
- A different way of splitting tips or commission
- An extra step in your kitchen or delivery process
- A new screen for a role that doesn't exist in other restaurants
Questions
Frequently asked questions
Does customization cost extra?
Setting up your brand, floor plan, menu, printers, roles and rules is part of the setup. Larger custom development is quoted separately — you always know the price before we start.
Can we change things later ourselves?
Yes. Prices, menu items, tables, staff, roles, discounts, loyalty rules and most settings can be changed from the manager panel at any time.
Will updates overwrite our customizations?
No. Your settings and look are kept separately from the program, so updates bring new features without undoing your setup.
Tell us how your restaurant works
We will show you how Sofrexa fits — and what we would set up differently for you.